Privacy Policy

Last updated: July 8, 2026

Introduction

This privacy policy explains how we collect, use, and protect your personal information when you use our website or services. We are committed to safeguarding your privacy and complying with applicable data protection laws.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact details when you submit consultation requests
• Email addresses for correspondence purposes
• Information about your benefit or pension application needs
• Documentation you provide to support your application

We also collect certain information automatically when you visit our website, such as your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide consultation services and process benefit applications
• Communicate with you about your case
• Respond to your inquiries and service requests
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit forms or contact us
• Contractual necessity to provide our services
• Legitimate interests in operating and improving our business
• Legal obligations under benefit administration and data protection laws

Data Sharing and Disclosure

We may share your information with:

• Government agencies and local authorities as necessary to process benefit applications
• Service providers who assist with our operations, subject to confidentiality agreements
• Legal authorities when required by law

We do not sell or rent your personal information to third parties for marketing purposes.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Case files are typically maintained for seven years after case closure, in accordance with professional standards and legal requirements.

Your Rights

Under data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data in certain circumstances
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Cookies and Tracking

Our website uses cookies to improve your experience. You can control cookie preferences through your browser settings. For more information, see our Cookies Policy.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Information

If you have questions about this privacy policy or our data practices, contact us at:

debostrasa
47 Frederick Street
Edinburgh EH2 1EP
United Kingdom
Email: [email protected]